Front Office Clerk / Receptionist
Summary of Job Duties:
Under limited supervision operate company multi-line phone service to receive and connect incoming phone calls to the proper party. Perform related reception and clerical work such as filing, sorting, greeting visitors and distribution of mail.
Specific Job Duties:
- Professionally answer incoming calls and direct to appropriate party within the company.
- Screen management calls based on the criteria set by each department manager.
- Record phone messages and deliver them to the intended party.
- Process a large volume of outgoing and incoming mail twice daily. Pick up and deliver interdepartmental mail twice daily.
- Greet and interface with vendor representatives, brokers and other visitors to the company.
- Perform a large volume of alpha and numeric filing on a daily basis.
- Assist in other daily functions of the department as requested by management.
- Maintain a professional and clean front office and lobby atmosphere
Minimum Qualifications Required:
- Professional speaking voice
- 1 year recent receptionist, customer service or clerical experience
- Must be able to read, write and speak fluent English
- Must be able to be stationary for long periods of time; ability to squat, kneel, stand, and walk; and the ability to use both hands
- Must be able to lift and carry 15 lbs. a short distance
- Computer experience, including Windows, Microsoft Office and data entry
- Experience using a multi-line phone system
- Experience screening phone calls
- Must be able to type 35 WPM and pass basic customer service testing.
Skills and/or Training Desired:
- Bilingual (English and Spanish)
To Apply For This Position
Send your resume to:
Threshold Enterprises, Ltd.
Attention Human Resources
23 Janis Way
Scotts Valley CA 95066
fax (831) 461-1288
Applications are available in building 19 Janis Way in Scotts Valley.
Threshold Enterprises is an Equal Opportunity Employer.
Established in 1978, Threshold Enterprises is a well known national nutritional supplements distributor and manufacturer of award winning Source Naturals® and Planetary Herbals™ brands. The company's brands are sold through more than 7,000 store Health Food Store and internet channels. The company has grown significantly through exceptional channel relationships, product innovation and the reputation of its brands for potency, quality and value. Threshold Enterprises is one of Santa Cruz County's larger employers, with over 850 employees.